SALES CONDITIONS FOR PRIVATE AND BUSINESS CUSTOMERS OF PAKKA AG
1. BASIC PRINCIPLES
Pakka AG, Geroldstrasse 33, 8005 Zurich, Switzerland, offers its customers products (nuts, oil, chocolate fruits, chocolate, merchandising articles) for sale on its website www.pakka.ch.
2. SCOPE OF APPLICATION
(a) When a customer (“you” or “customer”) accesses www.pakka.ch (“website”) and/or orders products through the website, the customer declares to Pakka AG (“Pakka”) that he/she understands and accepts these terms and conditions in the version applicable at the time of use of the website/order (“Terms and Conditions”).
(d) Should any provision of these terms and conditions be or become invalid in whole or in part, the validity of the remaining provisions or parts of such provisions will not be affected. The invalid or missing provisions shall be replaced by the respective applicable legal regulations.
3. ORDER OF GOODS IN THE ONLINE STORE
3.1. Order and conclusion of contract
(a) The customer can order goods individually or by subscription according to the offer in the Pakka online store. All offers on the website are without obligation.
(b) By clicking on the “Send Order” button in the Pakka online store, you are placing a binding order for the goods contained in the shopping cart.
(c) The receipt of the order will be immediately confirmed to the customer electronically by Pakka. However, a contract between you and Pakka will only be concluded once Pakka has expressly accepted the order. Pakka reserves the right to refuse to enter into a contract without giving reasons.
3.2. Delivery and place of performance
(a) The ordered products will be delivered within 3 to 5 working days, this delivery time is indicative. Agreed delivery times are not considered binding deadlines. When purchasing a Nut subscription, the customer will receive the goods on the delivery dates specified by Pakka during the subscription period. If Pakka defaults on delivery, the customer cannot withdraw from the order. This is subject to Art. 3.5 (b) GTC. Pakka is not liable for any damage caused by delay.
(b) The goods will be delivered by post to the delivery address indicated by you in the order. The place of performance is the place of delivery to the Swiss Post Office. The customer shall bear the risk of transporting the goods from the place of performance. He accepts partial deliveries. Pakka reserves the right to choose other delivery methods.
(c) Pakka delivers your goods exclusively to the following countries: Liechtenstein and Switzerland.
3.3. Prices and terms of payment
(a) The prices listed on the website at the time of the order shall apply in the currency stated there.
(b) Delivery costs for private customers: The delivery costs are CHF 9 per order (economy package). From an order value of CHF 50, delivery is free of charge.
(c) Delivery costs for business customers: The delivery costs are CHF 9 per order (Economy Package). From an order value of CHF 185, delivery is free of charge.
(d) Payment can be made by credit card, Paypal, advance payment or invoice. Pakka may refuse individual payment options for certain customers without giving reasons.
(e) Your credit card or Paypal account will be debited when the contract is concluded. You are obliged to pay invoices within 30 calendar days of the invoice date.
(f) The full purchase price must be credited to the bank account indicated on the invoice by the last day of the payment period. The customer is automatically in default upon expiry of the payment period.